We respect the privacy of our users, and do not collect information from you without your knowledge. For example, when you make a reservation we need to know your name, e-mail address, mailing address and credit card details. We respect the privacy of those who visit our web site. In accordance with this, we have created this policy in order to demonstrate our privacy commitment to our users.
Your Privacy - Our Commitment
At Hotel Gateway Grandeur, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.
Hotel Gateway Grandeur Privacy Guarantee
We will not release your registration, personalization and usage data to outside organizations. We may however use information collected for market analysis and we may provide aggregate statistics to reputable third party vendors. We will not include any information that will personally identify any individual to any third party.
Information we collect
When you book a reservation through our website, we ask you to provide personally identifiable information by filling out and submitting an online customer profile form. This information includes: your name, home or work telephone number, fax number, email address, and your credit card number, expiration date, and billing address. We use this information to process and book your reservation and to notify you of your reservation status by email. When you return to the site, we will ask for your email address and booking reference and may ask for other key pieces of personally identifiable information to enable you to access your reservation information.
We also ask you for personally identifiable information about other people for whom you are booking reservations. You should obtain permission from these individuals to provide us with their information. We use this information to reserve the room with the hotel or other accommodation, and, if you so request, to send each person an email notification of the reservation
This policy does not apply to the practices of organizations that we do not own or control or to people that we do not employ or manage.
Information Sharing and Disclosure
We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when we have your consent to share the information, we respond to subpoenas, court orders or legal process; or we find that your actions on our web sites violate the Terms of Service.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Questions or Suggestions
If you have questions or suggestions complete the enquiry form or send an email to us.